What to include
What to include
- the checkout email
- the Stripe payment reference if you have it
- a short description of what did not work
Refunds
Ask for a refund if Pro does not work as described.
If the product does not work as described and the issue cannot be resolved through normal support, ask for a refund.
Before refund
What usually happens first
The first step is usually reissue, install help, or clarifying the intended workflow surface. If that does not solve the problem, a refund request is reasonable.
How to ask
How to ask
Email support@mcppreflight.com or use the support page and include the checkout email or Stripe reference.
Related pages